Delivery & Shipping Information
Shipping
COVID - 19 Alert Level 4 & 3:
We are open online during Alert Levels.
- Auckland will only be able to order ambient products - due to courier delays
- Auckland shipping prices will be lowered due to no overnight deliveries
- Please allow an extra day to your delivery time - due to courier delays
- Orders will not require a signature for delivery
- Strict health and safety protocols are being followed to ensure the safety of product handling.
Please email orderenquiries@thenuovopantry.co.nz if you have any questions about your order.
• Orders are processed Monday - Friday until 6pm.
• Please allow 1-3 working days for processing of orders
• Orders with chilled/frozen products are couriered overnight and delivered the next working day
• We cannot deliver to PO Boxes Sorry!
• All orders must be signed for at delivery
• We are unable to send chilled/frozen products to rural addresses
• There is no extra charge for Rural or chilled product delivery!!
• No deliveries on public holidays – will be the next business day.
Please email orderenquiries@thenuovopantry.co.nz if you have any questions about your order.
Ambient and Chilled Products:
Christchurch: $4.50 (Overnight)
South Island: $7.00 (Overnight)
North Island: $13.00 (1-2 Workdays) - $10 (Alert Level 4)
Rural: No extra charge!! But please add 1 workday to the above time-frames.
Notes on orders containing Chilled Products:
Every order containing a chilled product needs to be sent with an ice pack. Orders with chilled products are couriered overnight on workdays and delivered the next workday. The ice pack will keep products cool for up to 24 hours while with the courier. These packages must be signed for as they may perish if left outside.
Free Shipping:
Nationwide: Orders over $180 ambient and chilled!
COVID - 19 Alert Level 4 & 3:
We are open online during Alert Levels.
- Auckland will only be able to order ambient products - due to courier delays
- Auckland shipping prices will be lowered due to no overnight deliveries
- Please allow an extra day to your delivery time - due to courier delays
- Orders will not require a signature for delivery
- Strict health and safety protocols are being followed to ensure the safety of product handling.
Please email orderenquiries@thenuovopantry.co.nz if you have any questions about your order.
• Orders are processed Monday - Friday until 6pm.
• Please allow 1-3 working days for processing of orders
• Orders with chilled/frozen products are couriered overnight and delivered the next working day
• We cannot deliver to PO Boxes Sorry!
• All orders must be signed for at delivery
• We are unable to send chilled/frozen products to rural addresses
• There is no extra charge for Rural or chilled product delivery!!
• No deliveries on public holidays – will be the next business day.
Please email orderenquiries@thenuovopantry.co.nz if you have any questions about your order.
Ambient and Chilled Products:
Christchurch: $4.50 (Overnight)
South Island: $7.00 (Overnight)
North Island: $13.00 (1-2 Workdays) - $10 (Alert Level 4)
Rural: No extra charge!! But please add 1 workday to the above time-frames.
Notes on orders containing Chilled Products:
Every order containing a chilled product needs to be sent with an ice pack. Orders with chilled products are couriered overnight on workdays and delivered the next workday. The ice pack will keep products cool for up to 24 hours while with the courier. These packages must be signed for as they may perish if left outside.
Free Shipping:
Nationwide: Orders over $180 ambient and chilled!